Recreation & Wellbeing’s Customer Service Center provides membership sales, passport services, and locker sales to the UC Berkeley community. The Customer Service Center is currently open by appointment only for locker rentals, membership assistance, and passport services.
Hours of Operation
The Customer Service Center is currently open Monday through Friday, 9:00 a.m. to 6:00 p.m. (PST), and Saturday, 9:30 a.m. to 5:00 p.m.
Passport services are available on an appointment-only basis. For membership and locker services, you can either schedule an appointment in advance or join our walk-in queue during business hours. Walk-ins will need to sign up in our virtual queue online, and you’ll receive a text when it’s your turn to be assisted in-person at the Customer Service Center.
Please note, the Customer Service Center and passport services will be unavailable on all UC Berkeley administrative holidays and closed on the following dates:
- Friday, September 19: Closed from 1:45 p.m. to 3:15 p.m. (Staff Meeting)
- Tuesday, October 7: Closed from 9:45 a.m. to 11:30 a.m. (All Staff Meeting)
- Thursday, October 16: Closed from 10:45 a.m. to 12:30 p.m. (Staff Meeting)
Location
2301 Bancroft Way, Berkeley, CA 94720
The Customer Service Center is located on the first floor of the Recreational Sports Facility. Our office is on the right-hand side, just past the main entrance.
