U.S. Passports

Let the Customer Service Center at the Recreational Sports Facility assist you with all your passport needs.

Traveling outside of the U.S?

The Customer Service Center is an authorized U.S. Government Passport Acceptance Facility and accepts the DS-11 application for the US Department of State. We offer products and services for both first-time and renewal passport applications.

Passport services are available to everyone – you do not need to be affiliated with UC Berkeley to take advantage of these services.

Hours of Operation

The Customer Service Center is currently open Monday-Friday, 9:00 am-6:00 pm (PST.) and Saturday, 9:30 am-5:00 pm, on an appointment-only basis; no walk-ins.

Passport services will be unavailable on all UC Berkeley administrative holidays. Additionally, our office will be closed for staff meetings on the following dates:

Tuesday, December 3, from 3:15 p.m. to 5:15 p.m.
Thursday, December 12, from 9:00 a.m. to 2:30 p.m.
Thursday, December 19, from 11:00 a.m. to 12:00 p.m.

Passport appointments are limited to 30 calendar days in advance. If the schedule is fully booked, please continue checking as appointments may become available. We do not offer passport photo services at this time.

MAKE AN APPOINTMENT

Passport Application Fees

Please note that two separate payments are required:

US Passport Fees: Payable to the “US Department of State” via cashier’s, traveler’s, or personal check or money order only. Starter checks are not accepted. These fees include the passport application fee and any optional expedited service fee or 1-2 Day Delivery fee. Prepare one check or money order per applicant, including the applicant’s name and date of birth on the memo line. Calculate passport fees online and contact us if you have additional questions.
Passport Acceptance Facility Fee: Pay this separate fee in person at your appointment. Accepted payment methods include check (payable to “UC Regents”), cash, debit, or credit card for the required $35 processing fee. An optional $30 fee is available for overnight mailing from UC Berkeley to the Department of State.

First-Time Passports

Step 1: Gather Documents Early
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Apply for your passport several months before your trip. First-time applicants, minors, and applicants who need a new passport but may not renew by mail may submit their passport application at the Customer Service Center. The U.S. State Department website explains what you'll need to bring with you.
- Application forms (unsigned)
- Valid Government-issued ID and photocopy of front and back.
- Proof of U.S. Citizenship document and a photocopy.
- Passport fees

Step 2: Prepare Your Application Package
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Visit the U.S. Department of State website to learn how to apply for a passport and what documents you need.
- - Complete the Form DS-11 Application on the US Department of State website.
  - Print your completed application, single-sided.
  - Do not sign the application. A Passport Acceptance Agent must witness your signature during your appointment.
  - Have a passport photo taken.
  - Photocopy your proof of identity and U.S. Citizenship documents.
  - Calculate your fees (See Step 4).
    
    Please note, in accordance with US Department of State regulations, the passport application fee must be paid by personal check, cashier’s check, or money order. Separate checks or money orders are required for each passport application. Checks must have the check maker’s name printed on them. The Department of State will not accept blank or starter checks.
  - By State Department mandate, each DS-11 processed is subject to a separate $35 fee payable to the Acceptance Facility - this can be paid with a credit or debit card.
  - Get Started on Your Application

Step 3: Schedule An Appointment
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We are processing passport sales and renewals on an appointment-only basis, no walk-ins. Please schedule an appointment before heading to the Customer Service Center.

Step 4: Pay Passport Acceptance & Processing Fees
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DS-11 passport applications, the only form we process have two types of basic fees, the application acceptance fee, and the application processing fee. Fees for expedited processing are extra.

DS-82 passport renewal applications to be mailed in by the applicant to the Department of State.

Application Processing Fees - Department of State

State Department payment is sent with your application package. State Department fees are paid separately from Customer Service Center fees.
- State Department Fees: State Department passport fees vary. Calculate passport fees online.
- State Department Payment methods: NOTE - You may not pay State Department fees with credit or debit cards. You may pay with:
  - Personal, certified, or cashier's check, payable to "U.S. Department of State."
  - Money order payable to "U.S. Department of State."
Application Acceptance Fees – Customer Service Center

Pay acceptance fees in person at the Customer Service Center. You may pay by check, payable to "UC Regents", cash debit card, or credit card.
- $35.00 - Customer Service Center acceptance fee
- $30.00 - Overnight expedite from UC Berkeley (if desired)

Passport Renewals

In-Person at the Customer Service Center
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The Customer Service Center is able to process passport renewals for (1) minors or (2) those who are not minors and have lost their most recent passport via the DS-11. You must prepare the same application package as a first-time passport applicant.

We are processing passport sales and renewals on an appointment-only basis, no walk-ins. Please make an appointment before heading to the Customer Service Center.

Via Mail
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You may renew your passport by mail if you still have your most recent passport. Certain conditions apply.

The passport must be:
- In your current name (name changes are explained on Change a Passport)
- Issued within the last 15 years
- Issued when you were age 16 or older
- Undamaged other than normal "wear and tear"
- Submitted with your renewal application
If your passport does not meet all these requirements, do not mail your renewal application.

Passports for Minors Under 16

Passport applications for children under 16 have special requirements.

The applicant (minor) and both parents/guardians must be present to authorize the issuance of a child’s passport. Please visit the State Department website, item #7, if both parents/legal guardians cannot appear in person.
Children need evidence of citizenship.
Parents/legal guardians need proof of parental relationship.
Note: Children’s passports are only valid for 5 years.
Apply for a Minor’s Passport

State Department Travel Resources

Department of State Passport Website English | Español
Ask Questions at the National Passport Information Center
Enroll in Smart Traveler Enrollment Program (STEP)
Plan Your Trip with the Traveler’s Checklist
Get Help in an Emergency Overseas

Lost or Stolen Passports

If your passport has been lost or stolen, you should report it immediately to the U.S. Department of State. Report Your Lost/Stolen Passport (form DS-64).

Reporting your prior passport lost or stolen does not replace it. Schedule an appointment with us to replace your passport and submit form DS-64, form DS-11, and other required documents when you apply in person.

Questions

We encourage you to reach out to us prior to your appointment. Our staff can provide information on all the required documents before your visit.